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Press · Builtworlds Article: "Building Trust in AI"

Trunk Tools featured in Builtworlds Article: "Building Trust in AI"

AI in construction faces a trust gap — learn how industry leaders are addressing context-specific challenges and improving AI accuracy.

Mar 15, 2025

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Kelsey Gaugher (second from right) was joined by Suffolk colleague Joseph Kodsi (right) and Trunk Tools’ Dr. Sarah Buchner and Brandon Ramsey.

Title: Building Trust in AI

Excerpt: 

"Kelsey Gauger, vice president of operational excellence for Suffolk Technologies and a 2025 AI/ML Conference speaker, echoed the importance of trust in AI during another session that highlighted a partnership between Suffolk and Trunk Tools. Following a successful pilot program, Suffolk recently announced it would be deploying the AI-powered document and data management platform across all projects.

Prioritizing Early Accuracy

When deciding which AI solution to pilot, the “number one thing (Suffolk) looked at was accuracy,” Gauger said, emphasizing the importance of getting things right from the get-go.

“When we go out to the jobsites, you really get one shot,” Gauger added. “If you roll out something and the first impression is not good, the answers aren’t right, (then the workers are) not going to come back to you.”

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